13.2 Plan Stakeholder Management
Process Definition
Planning stakeholder management provides an actionable plan describing how to effectively engage the project stakeholders. Its a strategic plan in nature that arms the project team with a clear vision of how to deal with the stakeholders interests.
Figure 29. Project Management Body of Knowledge Figure 13-5. Reprinted from "A Guide to the Project Management Body of Knowledge (PMBOK Guide), 5th Edition" by Project Management Institute, 2013, p. 232. Copyright 2013 by Project Management Institute, Inc. Reprinted without permission.
Process Assessment
Planning stakeholder management is really a process of managing expectations. It is a bout the creation and upkeep of professional relationships with the stakeholders, arguably one of the most important tasks of the project manager. A good stakeholder management plan will lead to stakeholder satisfaction in regards to their needs within the scope of the project.
(Inputs) Stakeholder Register
This is an example of a Stakeholder Register in which displays the importance of understanding Stakeholder Identification. The stakeholder register contains detailed information relevant to the stakeholders that have been identified. Stakeholder registers can have information such as contact numbers or email, project role, potential influence, internal/external to the project, personality type; supporter/neutral/resistor. This is an example taken from a project completed in PGMT 502 Effective Communications for Managing Projects, that was written by Jeremy Curbey, Reese Darlington, and Amanda Evans.
(Tools & Techniques) Analytical Techniques
A good technique to analysis the stakeholders is by developing a classification system. This example is from the stakeholder management series papers from PMGT 502 Effective Communications for Managing Projects. One of paragraphs discusses the use of a classification system.
(Outputs) Stakeholder Management Plan
Stakeholder management plans is the project teams go to document when needing to know how to interact with a stakeholder. It provides all the vital data for effectively managing each key stakeholder.
This is an example taken from a project completed in PGMT 502 Effective Communications for Managing Projects, that was written by Jeremy Curbey, Reese Darlington, and Amanda Evans.