13.3 Manage Stakeholder Engagement
Process Definition
Manage stakeholder engagement is the process of maintaining a working relationship with the stakeholders. The main purpose of this process is to allow stakeholders to be more engaged in the project. This increases support and successful outcome to the project.
Figure 38. Project Management Body of Knowledge Figure 13-8. Reprinted from "A Guide to the Project Management Body of Knowledge (PMBOK Guide), 5th Edition" by Project Management Institute, 2013, p. 232. Copyright 2013 by Project Management Institute, Inc. Reprinted without permission.
Process Assessment
Project manager needs to find different tools and methods to keep the stakeholders actively involved in the project. The high-level of involvement of the stakeholders in the project’s activities is significantly important in the project’s success. This should lead to an increase in stakeholder support and a reduction in resistance.
(Inputs) Stakeholder Management Plan
Stakeholder management plans is the project teams go to document when needing to know how to interact with a stakeholder. It provides all the vital data for effectively managing each key stakeholder.
This is an example taken from a project completed in PGMT 502 Effective Communications for Managing Projects, that was written by Jeremy Curbey, Reese Darlington, and Amanda Evans.
(Tools & Techniques) Communication Methods
Communication methods include they ways the medium of how information will be communicated. A good example of this is a communication matrix. This example is part of a communication management plan taken from a project completed in PGMT 502 Effective Communications for Managing Projects, that was written by Jeremy Curbey, Reese Darlington, and Amanda Evans.
(Outputs) Change Request
Change requests are a formal document or procedure to ask for the alteration of a project document. This example is from an assignment in PMGT 614 Planning, Directing, and Controlling Projects.